Khan crockery store is an online marketplace platform that enables independent sellers to sell their products to buyers. The prices are solely decided by the sellers, and Khan crockery store does not interfere in the same. There could be a possibility that the same product is sold by different sellers at different prices. Khan crockery store rightfully fulfils all legal compliances of onboarding multiple sellers on its forum as it is a marketplace platform.

If you receive an e-mail, a call from a person/association claiming to be from Khan crockery store seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Khan crockery store or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Here are a couple of baits fraudsters often use to cheat consumers:

Congratulations! You have been nominated as a ‘Top Khan crockery store customer’ and are now eligible for a luxury gift item. Please share your proof of address and your debit/credit card details to avail this great offer.

Hi, I’m calling from Khan crockery store We are happy to let you know that you have won an exclusive lucky draw coupon of Rs. 5000 on your latest purchase. Please share your credit/debit card number so we can credit the money directly into your bank account.

To make your shopping experience easier and simpler, 'My Cashback' will be replaced by Easypaisa. Easypaisa wallet can be used on Khan crockery store and other Easypaisa partners. To use your Easypaisa balance, you will have to activate/verify your Easypaisa account

You can return products purchased from Khan Crockery store within the specified return/exchange period(check product details page for the same), except for our non-returnable products and high-value products which can only be returned for limited number of days.

• Create a 'Return Request' under “My Orders” section of App/Website/M-site. Follow the screens that come up after tapping on the 'Return’ button. Please make a note of the Return ID that we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode

• We offer pick-up facility in selected locations basis our courier serviceability.

• If reverse pick-up option is not available at your location you can self-ship the product to us

Tap on “Cart” section under the main menu of your Website then select the item or order you want to cancel